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Privacy Policy

CONTINUUMAI TECHNOLOGIES LLC

Last updated: February 2026

ContinuumAI Technologies LLC (hereinafter, "ContinuumAI"), a company incorporated under the laws of the United States of America, with operations in Mexico and other territories, is responsible for the processing of personal data that it collects through its digital platform and technological services.

For any matter related to this Privacy Policy, you can contact us at:

📧 legal@continuumai.llc

1. IDENTITY AND RESPONSIBLE PARTY

ContinuumAI Technologies LLC is responsible for the use, processing, and protection of the personal data you provide through:

  • Official websites
  • SaaS Platforms
  • Mobile applications
  • API Integrations
  • Contact forms
  • Educational, logistics, and territorial modules

2. PERSONAL DATA WE COLLECT

Depending on the service hired, we may collect:

Identification data

  • Full name
  • Email address
  • Phone number
  • Company or institution
  • Job title

Academic data (ContinuumAI for Education)

  • School level
  • Academic performance
  • Deliveries and evaluations
  • Interaction history within the system

Operational data (Logistics)

  • Route information
  • Fleet data
  • Operational location
  • Logistics indicators

Territorial data (GeoculturAI)

  • Structured demographic data
  • Aggregated market information

Financial data (Education – payment module)

  • Payment history
  • Account statement
  • Transaction references

⚠️ Important note: ContinuumAI does not store complete banking data when certified third-party payment gateways are used.

3. PURPOSES OF PROCESSING

Personal data will be used for:

Primary purposes

  • Provide access to the platform
  • Configure institutional accounts
  • Process payments (when applicable)
  • Generate academic or logistics analytics
  • Send operational notifications
  • Provide technical support

Secondary purposes

  • Improve user experience
  • Internal statistical analysis
  • Development of new features

Under no circumstances do we sell personal data to third parties.

4. PROCESSING OF MINORS' DATA

In the case of ContinuumAI for Education:

  • The educational institution is responsible for having the necessary legal consents.
  • ContinuumAI acts as a data processor according to instructions from the institutional client.
  • The preventive alerts module (red flags) generates automated notifications under rules defined by the institution.
  • ContinuumAI does not perform medical, psychological, or disciplinary diagnoses.

5. DATA TRANSFER

Data may only be shared when:

  • It is necessary to process payments through certified providers
  • There is a legal obligation
  • These are integrations authorized by the client (ERP, LMS, CRM, etc.)

ContinuumAI requires adequate data protection standards from its providers.

6. INFORMATION SECURITY

ContinuumAI implements technical and administrative security measures such as:

  • Data encryption
  • Role-based access control
  • Multi-tenant architecture
  • Activity logging and auditing
  • Continuous monitoring

Although we apply high standards, no system is completely invulnerable.

7. DATA RETENTION

Data will be kept for:

  • The duration of the contractual relationship
  • The time necessary to comply with legal obligations
  • The period required by institutional policies configured by the client

Subsequently, they may be deleted or anonymized.

8. ARCO RIGHTS (Mexico)

If you are in Mexico, you may exercise your rights of:

  • Access
  • Rectification
  • Cancellation
  • Opposition

By sending a request to:

📧 legal@continuumai.llc

The request must include:

  • Full name
  • Description of the right you wish to exercise
  • Data to identify your account

9. USERS IN THE UNITED STATES

For users in the US, processing is carried out in accordance with applicable commercial privacy standards in the corresponding jurisdiction.

10. COOKIES AND TRACKING TECHNOLOGIES

Our site may use cookies for:

  • Authentication
  • Usage analysis
  • Experience optimization

The user can configure their browser to reject them.

11. CHANGES TO THE NOTICE

ContinuumAI may modify this Privacy Policy at any time. Updates will be posted on the official website.

12. CONTACT

ContinuumAI Technologies LLC
📧 legal@continuumai.llc

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